Legal
Returns & Refunds
Last updated July 17, 2026
Our Promise
We want you to be confident in what you wear. If something isn’t right, we’re here to help make it right.
Return Window
You may request a return or exchange within 30 days of delivery. To be eligible, items must be unworn, unwashed, and in their original condition with any tags attached.
How to Start a Return
Email support@onetrick.faith with your order number and the item(s) you’d like to return or exchange. We’ll reply with instructions.
Refunds
Once we receive and inspect your return, we’ll notify you of approval. Approved refunds are issued to your original payment method. Please allow a few business days for the refund to appear, depending on your bank or card provider.
Exchanges
Need a different size? We’re happy to exchange eligible items subject to availability. If the item you want is unavailable, we’ll issue a refund instead.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery and we’ll make it right at no cost to you.
Non-Returnable Items
Final-sale items, gift cards, and donations are non-returnable and non-refundable unless required by law.
Return Shipping
Unless the return is due to our error, customers are responsible for return shipping costs. Original shipping charges are non-refundable.
Contact
Questions about a return? Reach us at support@onetrick.faith.